Care Programming

Provides a variety of in-home services that permit aged persons and persons with disabilities to live in their own homes safely and maintain their independence to the extent they are able.

Programs include:

The In-Home Supportive Services (IHSS) program provides services to assist eligible aged or blind persons or persons with disabilities who are unable to remain safely in their own homes without this assistance. Allows eligible seniors to stay in their homes by providing assistance with tasks such as housecleaning, grocery-shopping, bathing, and accompaniment to medical appointments.

The Supported Individual Provider (SIP) staff support care providers by processing paperwork for new providers and answering questions related to pay, hours, Workers' Compensation, and taxes.

Adult Protective Services

The Adult Protective Services Division investigates and takes referrals of suspected abuse of the Elderly (65 yrs +) or dependent adults (18 yrs - 64 yrs) that occur in the home or community. (Note: APS does not investigate suspected abuse in long-term care (LTC) settings. For suspected abuse in LTC settings, contact the LTC Ombudsman at (661) 323-7884 or visit the Ombudsman Services page for more options.)

APS also provides services related to the safety of elder and dependent adults, including:

• Investigation of suspected neglect and abuse of elder and dependent adults
• Case management, emergency shelter, and in-home care protection
• Conservatorship services
• Outreach services

Programs include:

Lanterman-Petris-Short Act (LPS) Conservatorship provides Conservatorship for the person and/or estate of an individual determined by the court to be "gravely disabled" due to mental illness.

Public Guardian Probate Conservatorship provides Probate Conservatorship services when a conservatorship or guardianship is required and there is no one else willing or qualified to serve as conservator.

Outreach programs provide socialization and stimulation to individuals that are isolated and alone. The programs utilize community volunteers to make regular contact with this specific population and act as advocates on their behalf.

Social Programs

This division serves as a gateway to services for seniors and persons with disabilities.

Programs include:

Healthy Living Program promotes health education by providing materials on disease prevention and health promotion.

Health Insurance Counseling and Advocacy Program (HICAP) provides free assistance with Medicare problems and other health insurance issues for seniors and disabled adults.

Senior Information and Referral helps seniors and their families identify and access programs and services to meet their specific needs, such as meals on wheels, home-maker and home health-services, transportation, and legal services

Senior Nutrition

Senior Nutrition Division

The Healthy Living Program helps those age 60 + to establish healthier eating habits and a more physically-active lifestyle. Services include the following:

Provides daily noon meals, social activities and information clearinghouse services in a congregate setting for senior citizens aged 60 and over List of centers (URL: Government/Departments/Aging & Adult Services/Services/Senior Nutrition/Senior Nutrition Sites) Menus (URL: Government/Departments/Aging & Adult Services/Services/Senior Nutrition/Senior Nutrition Sites) Transportation (URL: Government/Departments/Aging & Adult Services/Resources/Transportation)

Cooks and coordinates the delivery of meals to homebound seniors aged 60 and over, under the direction of a physician

Acts as liaison, as needed, to direct seniors to other emergency services/providers

Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman program is dedicated to addressing concerns regarding the health, safety, welfare, and rights of individuals living in licensed long-term care facilities, such as nursing homes, board and care, assisted living facilities, and other residential care communities.

• The program's goal is to improve long-term care services by advocating for residents' rights, policies, and consumer protections. However, the Long-Term Care Ombudsman can only address matters with permission.

• To access services, individuals must be residing in a licensed long-term care facility. Services are available regardless of income, insurance coverage, length of stay, or assets.

Anyone can seek assistance from the Long-Term Care Ombudsman Program by calling our Intake Line at (661) 323-7884.

Please visit our Ombudsman Services page for information about residents' rights and additional resources.